How Productive was Jack’s First Day?
9:05 am: Jack sits in a room with several others and listens to a four-hour lecture on benefits and policies.
1:00 pm: He leaves the meeting remembering little and wishing he’d been introduced to the other new employees.
1:10 pm: Upon returning to his department, Jack is told to read the 110-page Employee Handbook until his manager has some free time.
3:00 pm: Two hours later, his manager drops by Jack’s desk, which – because his own computer and telephone have not yet been set up – is actually the desk of a vacationing co-worker.
3:05 pm: Before rushing off to another meeting, Jack’s manager instructs him to sit with Jill to observe. Jill is unprepared to train Jack, and wasn’t even aware someone new had joined the department.
3:15 pm: Dissatisfied with her recent performance appraisal, Jill spends most of the time complaining about the company.
5:05: At the end of his first day, Jack leaves famished because no one invited him to lunch or even bothered to show him where the cafeteria is located.
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- Had easy access to information.
- Understood his role and how he contributed.
- Felt appreciated and welcome.
- Had a manager who was well prepared.
- Could begin working immediately with the necessary tools at his disposal.
- Was excited to be a part of the organization.